Last Updated: August 01, 2026
This Refund & Cancellation Policy (“Refund Policy“) applies to purchases of JavisTab products and services, including WordPress plugins, extensions, licenses, subscriptions, SaaS services, upgrades, renewals, and related products.
By purchasing JavisTab, you acknowledge and agree to this Refund Policy.
1. DEFINITIONS
For this Refund Policy:
“License” means a paid license allowing Customer to use specified JavisTab software.
“Subscription” means a recurring paid plan.
“Billing Period” means the period for which a Subscription has been purchased.
“Renewal Date” means the date on which a Subscription automatically renews.
“Customer” means the individual or legal entity purchasing JavisTab.
2. LICENSE PURCHASES
JavisTab may offer different license models, including:
- annual licenses;
- monthly subscriptions;
- multi-site licenses;
- agency licenses;
- lifetime licenses;
- add-ons;
- extensions; and
- other commercial plans.
The applicable refund terms may vary depending on the product and purchase offer.
3. STANDARD REFUND WINDOW
Unless a product-specific offer states otherwise, JavisTab provides a [14]-day refund period for eligible first-time purchases.
The refund period begins on the date of the original successful purchase.
To request a refund, Customer must contact:
service@javistab.com
within the applicable refund period.
The refund request should include:
- purchaser name;
- order number;
- email address;
- product/license purchased; and
- reason for requesting the refund.
Providing a reason helps JavisTab improve its products but is not necessarily required unless stated otherwise.
4. ELIGIBILITY FOR REFUND
A refund may be approved where:
- the request is submitted within the applicable refund period;
- the purchase is an eligible product;
- the purchase has not already been refunded;
- there is no evidence of fraud or abuse; and
- no exclusion under this Policy applies.
JavisTab may request reasonable information necessary to verify the purchase.
5. NON-REFUNDABLE PURCHASES
Unless required by applicable law, refunds generally do not apply to:
- purchases outside the applicable refund period;
- renewal payments;
- subscription periods that have already begun;
- custom development;
- professional services;
- installation services;
- consulting services;
- third-party services;
- third-party fees;
- payment processing fees that cannot be recovered;
- products purchased through unauthorized resellers;
- licenses terminated due to Customer’s material breach;
- purchases made under explicitly non-refundable promotional terms; or
- duplicate purchases where Customer has already received a refund or credit for the same purchase.
6. SUBSCRIPTION CANCELLATION
Customers may cancel a Subscription at any time unless otherwise specified by the applicable commercial agreement.
Cancellation normally prevents the next renewal.
Cancellation does not automatically terminate access immediately.
Unless otherwise stated, Customer may continue using paid features until the end of the current paid Billing Period.
7. AUTOMATIC RENEWAL
Where automatic renewal is enabled, the Subscription will renew automatically unless cancelled before the Renewal Date.
Customer authorizes JavisTab or its payment processor to charge the applicable payment method.
JavisTab may provide renewal reminders where required by law or where commercially appropriate.
8. RENEWAL REFUNDS
Renewal payments are generally non-refundable unless:
- required by applicable law;
- JavisTab made a billing error;
- the payment was duplicated;
- JavisTab expressly approves the refund; or
- the applicable purchase terms provide otherwise.
Customers should cancel before the Renewal Date if they do not wish to renew.
9. DUPLICATE PAYMENTS
If Customer accidentally pays for the same product or Subscription more than once, Customer should contact:
service@javistab.com
JavisTab may refund the duplicate transaction after verification.
10. FAILED PAYMENTS
If a recurring payment fails, JavisTab may:
- retry the transaction;
- notify Customer;
- request updated payment information;
- suspend premium functionality;
- deactivate the License; or
- terminate the Subscription.
Customer remains responsible for outstanding amounts incurred before termination.
11. CHARGEBACKS
Customer agrees to contact JavisTab before initiating a payment chargeback where a billing dispute can reasonably be resolved directly.
Fraudulent or abusive chargebacks may result in:
- Account suspension;
- License termination;
- cancellation of active Services;
- restriction of future purchases; or
- recovery of reasonable costs where permitted by law.
Nothing in this section limits mandatory rights available through a payment provider or applicable law.
12. REFUND PROCESSING
Approved refunds will generally be issued to the original payment method.
Refund processing time depends on:
- JavisTab;
- payment processor;
- card issuer;
- bank; and
- applicable payment network.
JavisTab cannot control processing times imposed by third parties.
13. LICENSE EFFECT AFTER REFUND
When a refund is approved, Customer’s right to use the refunded paid product may terminate.
Customer must:
- deactivate the applicable License;
- stop using paid features;
- stop downloading future updates associated with the refunded License; and
- stop using support services included with that License.
Where technically applicable, JavisTab may deactivate the License Key.
14. FREE TRIALS
Where JavisTab offers a free trial:
- no payment will be charged during the trial unless clearly disclosed;
- trial features may be limited;
- JavisTab may restrict abuse of repeated trials;
- trial accounts may expire automatically; and
- trial access does not guarantee continued availability of the trial program.
If a trial converts into a paid Subscription, the applicable billing terms will be disclosed before or during conversion as required by law.
15. LIFETIME LICENSES
A “Lifetime License” means a license intended to remain valid for the lifetime of the applicable product offering, not the lifetime of Customer or JavisTab.
A Lifetime License does not necessarily include:
- lifetime support;
- lifetime hosting;
- lifetime access to third-party APIs;
- future integrations;
- future features;
- services discontinued due to third-party changes; or
- services that JavisTab expressly identifies as separate subscriptions.
The exact scope of a Lifetime License is determined by the offer presented at purchase.
16. DISCONTINUED PRODUCTS
If JavisTab permanently discontinues a paid product before the end of an active paid period, JavisTab may, at its discretion and subject to applicable law:
- provide continued access until the end of the paid period;
- provide an alternative product;
- provide a pro-rated refund;
- provide account credit; or
- provide another commercially reasonable remedy.
17. MANDATORY CONSUMER RIGHTS
Nothing in this Refund Policy excludes or limits rights that cannot legally be excluded.
If applicable law provides mandatory cancellation, cooling-off, refund, warranty, or consumer-protection rights, those rights will apply.
18. POLICY CHANGES
JavisTab may update this Refund Policy.
Changes will not retroactively remove mandatory legal rights or materially alter an already-approved refund.
19. CONTACT
Refund requests: service@javistab.com
General support:
service@javistab.com
JAVISTAB
Trading as JavisTab
Last Updated: August 31, 2026
